Delete your account
You can delete your Rallis account and its data at any time. Deleting is permanent and can’t be undone.
In the app
- Open Rallis and go to Profile.
- Tap Settings, then Delete account.
- Type DELETE to confirm. Your account is deleted right away.
Without the app
Email support@rallis.club from the email address on your account, with the subject “Delete my account.” If you signed in with Apple and hid your email, tell us your @username instead. We’ll confirm it’s you and delete the account within 30 days.
What’s deleted
- Your profile: name, @username, photo, bio, sports and levels, and home area.
- Your sign-in methods, sessions and registered phones.
- Who you follow, who follows you, your blocks, and your activity and notification history.
- Games you host that haven’t happened yet. Players in them are told the game is cancelled.
- Crews you own. Games already posted to them stay, visible to the same members by invite.
What stays
- Messages you sent in game chats and scores of games you played stay visible to the other players, shown as from a deleted player.
- Past games you hosted stay for the people who played them, with the host shown as a deleted player.
- Photos you added to other people’s games stay with those games, without your name.
- Reports you made about content stay with our moderation records, without your name.
- Copies in encrypted backups are overwritten within 90 days. We may keep what the law requires, or what we need to stop abuse, as described in our Privacy Policy.